Be prepared to provide us with your system information, such as what operating system you are using (Windows XP/2003/Vista/2008/7/8/8.1/10), how much RAM you have installed, what processor your computer has, etc.
Try to reproduce the issue explaining it it step by step.
Suggestions
We generally issue new releases with new features every few months. We love to listen to your ideas regarding features that you would like to see added, and will usually implement them in future updates.
